EDI 812 – Credit/Debit Adjustment

This transaction is used to communicate an adjustment to the charges for products or services. It is the equivalent of a paper credit or debit memo.

The EDI 812 may be used by a seller to inform its customer of an increase or decrease in the amount the customer is being charged, relative to a previously transmitted Invoice or a purchase order. A buyer can use the 812 to request an adjustment from a supplier.  This transaction does not address the details of returns, only the accounting effects as a result of the return. The reasons a partner might send a debit/credit memo include:
  • Item was defective;
  • Item ordered was not received;
  • Goods were or are being returned;
  • Actual quantity delivered was greater or less than that ordered;
  • There was an error in the pricing of the item in the original PO or invoice.
Some retailers, such as Loblaws, also use the 812 as an incoming credit note from their DSD suppliers.
We have the tools that you need to process the EDI 812 transaction and make your company EDI compliant, regardless of your data source.

How do I send an EDI 812 transaction?

Faxinating Solutions can help you quickly integrate a low cost solution to process EDI 812 transactions.

Call us now at 1-800-282-6283, ext. 231 to arrange a free demonstration.