SPS Website Access
SPS is a partner of Loblaws and on their website is where Loblaws keeps any and all information that the supplier needs. All memos and updates that Loblaws may have are posted at the website. If you cannot find your answer in this user guide (the most important data is provided as a courtesy to our clients. Loblaws does not provide us with updates) then you must go to the SPS website. Loblaws states that it is up the supplier to check there first before contacting them. Below we have provided information on how you can access the SPS website for different reasons: Questions and Who to Contact, Category Manager Contact List, Loblaws Store & department numbers lists, & Help with Administrative Error Reports. Note that there is a multitude of resources and information on that site besides what we have mentioned here.

Questions and Who to Contact
  1. Click on www.spscommerce.net
  2. Username: loblawvendor
  3. Password: spscommerce
  4. Click on English (the grey button on the right-hand side)
  5. Scroll down to where you see grey boxes and click on Questions and Who to Contact
  6. There are numerous links (in blue) provided. Scroll through them and choose the one that best fits your question.
    Use your browser's BACK BUTTON if you need to go back to the previous pages!


Category Manager Contact List
  1. Click on www.spscommerce.net
  2. Username: loblawvendor
  3. Password: spscommerce
  4. Click on English (the grey button on the right-hand side)
  5. Scroll down to where you see grey boxes and click on Policies and Procedures for Suppliers
  6. Click on: Category Manager Contact List
    Use your browser's BACK BUTTON if you need to go back to the previous pages!


Loblaws Store & Department Number Lists
  1. Click on www.spscommerce.net
  2. Username: loblawvendor
  3. Password: spscommerce
  4. Click on English (the grey button on the right-hand side)
  5. Scroll down to where you see grey boxes and click on Information Resources & Information Sharing
  6. Click on: Loblaw store list for vendors OR ON Loblaw Store Department Numbers
    Use your browser's BACK BUTTON if you need to go back to the previous pages!


Help with Administrative Error Reports
If you cannot find the one you're looking for on this page (we only keep a list of the most common & frequent errors), you might be able to find it here.
  1. Click on www.spscommerce.net
  2. Username: loblawvendor
  3. Password: spscommerce
  4. Click on English (the grey button on the right-hand side)
  5. Scroll down to where you see grey boxes and click on EDI Information and Setup Guides
  6. Click on: 864 Resolution Procedures for 810 Invoices - English
    Use your browser's BACK BUTTON if you need to go back to the previous pages!