There are three things to know about department numbers:
- The department number that you used on your test invoice and/or test credit note is most likely NOT the one you will be using to send production invoices.
- Faxinating does not validate department numbers. In other words, you can send us any number you want and your invoice will still be transmitted to Loblaws.
- Department numbers are not applicable in SAP and will not be populated as per Legacy practices. Expect a generic dept 62 to come through on all orders from SAP stores.
These three questions come up the most often.
- Q1: How do I get a department number?
A: Faxinating does not know how a supplier obtains a department number. Send an email to Loblaws vendor setup department @ CDMVendorSetup@Loblaw.ca or speak to your category manager.
- Q2: Loblaws gave me this department number to use and you have rejected my invoice for invalid department number.
A: The rejection comes from Loblaws. Send an email with the issue, your company name and supplier number to Loblaws vendor setup department @ CDMVendorSetup@Loblaw.ca.
- Q3: Where can I find a list of department numbers?
A: You can find the list of all department numbers on the SPS website or send an email to CDMVendorSetup@Loblaw.ca. Check with them to find out if you need to be authorized by Loblaws to sell to a specific department.
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